Refund policy

Hassle-Free Returns – 90 Days to Change Your Mind

We want you to be 100% happy with your NORVIA purchase. That’s why we offer a no-hassle return policy with 90 days to decide.

At NORVIA, we stand behind the quality of our products and want you to shop with confidence.

Enjoy a 90-day return guarantee for a simple and risk-free shopping experience.

If you're not fully satisfied with your purchase, you may request a return within 90 days of delivery. Items must be unused, in their original condition, and in original packaging.

Once your return is received and inspected, we will process your refund or exchange as quickly as possible.

For any return requests or assistance, please contact our support team — we’re here to help.

Return address: Covent Garden 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Email address: info@norviaonline.store